Topic:  "Transforming Public Service Performance: A Comprehensive Course on Performance Management Systems"

Date: November 11-14, 2024 (Arrival 11^th Nov. Departure 15^th Nov.)

Venue: Holiday Inn Express Conference Center, Birmingham -Snow Hill, United Kingdom.

                                    Target Audience:

Public service officials, policymakers, development partners, and civil society organizations.

An Overview of the International Workshop on Performance Management System for Public Service.

We're excited to introduce a game-changing opportunity for public service sector. Our complete course on Performance Management Systems is designed to revolutionize the way you work, enhancing productivity, efficiency, and citizen satisfaction.

Africa’s public service faces challenges in measuring performance, tracking progress, and driving accountability. This leads to inefficient resource allocation, delayed decision-making, and ultimately, suboptimal service delivery.

Solution

Our Performance Management System course offers a structured approach to address these challenges. This comprehensive program will equip public servants with the knowledge, skills, and tools necessary to design, implement, and maintain a robust performance management framework.

Course Objectives:

- Understand the fundamentals of Performance Management Systems

- Learn how to set SMART goals and key performance indicators (KPIs)

- Develop effective performance measurement and evaluation techniques

- Understand how to create a culture of accountability and continuous improvement

- Learn how to leverage technology in performance management

Course Outline:

- Module 1: Introduction to Performance Management Systems

- Module 2: Goal Setting and KPI Development

- Module 3: Performance Measurement and Evaluation

- Module 4: Creating a Culture of Accountability

- Module 5: Leveraging Technology for Performance Management

- Module 6: Implementation and Sustainability

Implementation Plan:

- In-person training program

- Interactive sessions, case studies, and group exercises

- Expert facilitators with public sector experience

- Post-training coaching and mentoring support

- Online resources and performance management toolkit

Expected Outcomes:

- Improved performance measurement and evaluation

- Enhanced accountability and transparency

- Increased efficiency and productivity

- Better decision-making and resource allocation

- Improved citizen satisfaction and service delivery

Join us on this transformative journey to revolutionize the public service performance. Our comprehensive course on Performance Management Systems is the key to unlocking efficiency, effectiveness, and citizen-centric service delivery. Let's work together to build a more agile, responsive, and impactful public service sector. Thank you!

REGISTRATION OF DELEGATES

We confirm that the conference will be an interactive event.

Benefits of attending include access to an electronic version of the workshop. Workshop sessions will be recorded, and participants will have access to these after the event.

Registration to the conference is open and costs only £780 (GBP) per head, covering tea/coffee/snacks breaks, lunches, workshop sessions, training materials & certification.

Hotel accommodation is not covered by the registration fee.

Delegates that are interested to stay in Hotel accommodation booked by organizers should contact us for details. Single room Hotel Accommodation budget with daily breakfast per head is £550 throughout the duration of the conference.

A copy of the Conference Registration Form with account details for payment will be sent to you on request. Payment can also be done in your local currency on request. Send your request email to: ncefmultiversityuk@gmail.com  and info@ncefmultiversity.uk

Registration to the event can also be done online at: https://www.ncefmultiversity.uk/event/general-conferences  and request for an invoice with account details for payment.

Your Visa to UK: We assist interested delegates with the visa process to the UK, upon request. Due to visa processing times, we strongly recommend applying for visa as early as possible.